The COVID-19 pandemic is almost changing the way many countries are functioning: non-essential businesses are shut down, people are working from home, and healthcare workers are dealing with things they’ve never seen before. But in spite of the chaos the pandemic is causing, digital marketing remains relevant, even more relevant than ever before.
Focus on Building Trust
Due to this worldwide pandemic, consumers become more fearful and are looking for stability. Therefore, companies need to focus on building trust to show their customers that they are here to help them. More companies are angling their marketing efforts towards hope, reassurance, and compassion more than pushing for sales.
So when creating marketing content, you should provide facts, show how your business is helping your customers during this crisis, as well as remind your viewers that you just want to do anything you can to help them. Building trust is always important to grow your business and it is especially important now.
Create Relevant Content
Your SEO efforts will be wasted without relevant and high-quality content. When consumers find an online company, they look to see what content they can provide and if your business isn’t offering interesting and informational content, they might look elsewhere. And while it can be difficult to decide what kind of content to create now, you should consider about what your customers want and need to see.
To do that, you should put yourself in your customers’ shoes: many people are working from home, struggling financially, attempting to home-school, or dealing with changes in traveling plans. Writing content about these relevant and informational topics will help you put your business on the map and boost your website’s organic traffic.